User Experience Product Designer Portfolio

Certified Usability Analyst, Human Factors International (HFI-CUA)

Proud to be part of all my clients projects, from complex design thinking to trending digital experience.

Due to the strict Non-Disclosure Agreements (NDAs) in place, it's challenging to save or share detailed examples of my UX work directly from client laptops. These restrictions are essential for safeguarding client data and maintaining their trust. Consequently, my ability to showcase specific projects in their entirety is limited.


However, I understand the importance of demonstrating my skills and expertise. To navigate this challenge, I have created a portfolio that includes some draft version to give glimpses of my work. This is intentionally to protect client data while still providing insight into the types of UX projects I have delivered. This approach allows potential employers to get a sense of my design process, problem-solving skills, and the quality of work I produce, without compromising confidentiality.


I am confident that this method effectively communicates my capabilities while respecting the privacy of my clients.

TRUIST Bank – Atlantic, GA

Senior User Experience Designer | Usability Analyst   (Sept 2022 – Current)

McGriff Fusion - Quota Share Schedules & Invoicing Application

Redesigning a complex invoicing application to enhance user experience, integrate customized automation solutions, and optimize workflow. The application covers various functions such as invoicing, editing, validating, posting, and computing at multiple interdependent stages. 


TRUIST Bank – Atlantic, GA

Senior User Experience Designer | Usability Analyst   (Sept 2022 – Current)

McGriff Quote, Bind, Pay - Creating a digital channel to provide insurance policy quotes for small businesses. The platform enables small business owners to estimate their insurance coverage needs through responsive interface ensuring optimal performance and accessibility across desktop, mobile, and tablet devices.
URL: www.get-quoted.com 

TRUIST Bank – Atlantic, GA

Senior User Experience Designer | Usability Analyst   (Sept 2022 – Current)

Small business insurance policy maintenance and operations
Design a comprehensive agent dashboard to manage the backend operations of small business insurance policies. The dashboard supports various functions such as marketing, maintenance, operations, tracking, reporting, and monitoring customer applications across all carriers.

TRUIST Bank – Atlantic, GA

Senior User Experience Designer | Usability Analyst   (Sept 2022 – Current)

Quoted partners - white labelling design system
Rebranding insurance offerings digital platform for partner companies.

Customized digital workflow for partner insurance company that could adapt to varying brand identities. 

TRUIST Bank – Atlantic, GA

UX Lead (Design Manager)    (March 2021 – Sept 2021)

Card Servicing Application
Redesign application to provide a modern digital user experience. This intranet application is used to service consumer, business, and commercial clients. The redesign focuses on a visual refresh, incorporating contemporary design principles to enhance usability and user satisfaction. Retaining existing functionalities (Inquiry & Maintenance) for Retail and Business Cards. Improved navigation flow that seamlessly fits with original product design with rich user centered experience.

Wells Fargo – New Jersey, USA

UX Design Manager     (Dec 2019 - June 2020)

Trade Operations and Regulatory Platform
UI Platform that offers complete transparency in to the systems and processes for regulatory reporting of trade executions. Shows data in real time what trading events are processing and highlights issues so you can take proactive steps to ensure everything is reported correctly on time.  

Wells Fargo – New Jersey, USA

UX Design Manager     (Dec 2019 - June 2020)

Regulatory Reporting Platform - Management Dashboard
Increasing complexity in accessing information called for redesigning interface to more intuitive and user centered navigation.
Trading Operations and Regulatory UI Dashboard to provide complete transparency into the systems and processes of trade executions. Dashboard ensures full visibility and compliance with regulatory requirements, enhancing operational efficiency and accountability.

Polaris Financial Technology Limited (now "virtusapolaris" )

UX Design Lead | User Experience Designer (May 2003 - Sept 2011)

Banking, Insurance, Financial Product and Services
Conducted UX analysis and research to translate business requirements into user-centered designs. Created information architecture, wireframes, and prototypes for BFSI applications. Designed and developed intuitive, user-friendly interfaces, supporting marketing and presales presentations. Proactive researcher, staying updated with UX trends, tools, and practices. Recognized and awarded for significant contributions and design innovations in the organization.

Polaris Financial Technology Limited

Onsite:  CITI, Nairobi, Kenya IPOS application 

UX Design Analyst  (Nov 2007-Dec 2007)

IPOS Investor Broker Module - Onsite
Safaricom IPO , a landmark offering for many Kenyan investors. IPO launch increased the international visibility of Kenya’s capital market. 

Responsible for User centered design flow diagrams to simplified task flow navigation  screens for Investor – Broker module. (IA, wireframes, prototypes, demos...)